360 Load Testing Services – Privacy Policy

Last Updated: December 2025

At 360 Load Testing Services, we value your privacy and are committed to protecting your Personal Information. This Privacy Policy describes how we collect, use, store and safeguard your data when you use our website or engage our services. By using our website or requesting our services, you consent to the processing of your Personal Information under the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

1.1 Personal Information You Provide

When you contact us for a quote, request services, or submit online forms, we may collect:

Your name and surname
Email address
Phone number
Company, business or project information (if relevant)
Service request details (site address, loadtesting requirements, contact persons)
Payment or billing information (if applicable)

1.2 Automatically Collected Information

When you visit our website, we may collect:

IP address and device/browser information (browser type, operating system)
Date/time of visit, pages viewed and navigation data
Cookies or tracking data used for analytics and site performance

2. How We Use Your Information

We use your Personal Information for purposes including:

Responding to enquiries, quotes and service requests
Scheduling load testing, site visits, inspections or project management
Providing service reports, invoices or communication related to services
Improving our services and website functionality
Maintaining records for operational and legal compliance
Sending marketing or promotional communications only if you have consented

3. Cookies & Tracking Technologies

To operate our website effectively, we may use cookies and similar technologies to:

Provide site functionality and ensure security
Analyse site usage and performance
Remember preferences or session information

You may disable cookies in your browser; however, this may limit some website features.

4. Sharing or Disclosure of Your Information

We do not sell your Personal Information. Disclosure of your information will occur only when necessary, and may include:

Trusted service providers, subcontractors or partners involved in executing load testing or related services
Website hosting or ITservice providers under confidentiality terms
Legal or regulatory authorities if required by law

All thirdparties are obligated to treat your data confidentially and only use it to fulfil the purpose for which it was provided.

5. Data Security & Retention

We implement reasonable technical and organisational measures to protect your data against loss, unauthorised access, misuse or disclosure. Data is stored securely, and access is limited to authorised personnel only.

We will retain your Personal Information for as long as needed to fulfil our service obligations, meet legal or regulatory requirements, or support business recordkeeping.

6. Your Rights under POPIA

You have the right to:

Request access to the personal information we hold about you
Request correction or updating of inaccurate data
Request deletion or erasure of your data where legally permissible
Withdraw consent for marketing or data processing at any time
Object to processing under certain circumstances
Lodge a complaint if you believe your data has been mishandled

To exercise these rights, please contact us using the contact details below.

7. Updates to This Policy

We may update this Privacy Policy at any time. The current version will be posted on our website with the latest “Last Updated” date.

8. Contact Information

If you have any questions, wish to access your data, or make any requests under POPIA:

360 Load Testing Services
Website: https://360loadtestingservices.co.za
Email: [Insert Contact Email]
Phone: [Insert Contact Number]